We talk with Shoestring staff writer and labor correspondent Roman Nicholas about his recent expose on ServiceNet. In the piece, Nicholas spoke to shelter workers about the union bargaining process for better wages, high turnover, and staff burnout, raising questions not just about the non-profit’s labor practices but how they serve the unhoused community.
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The Shoestring is an independent local news outlet serving Western Massachusetts. In our podcast Trippin’ on the Shoestring, we discuss recently published articles and happenings about the region.
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